16 call center agent job offers in Mumbai, Maharashtra
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Call Center Manager
IDfy Mumbai, Maharashtra
...adherence, productivity per agent, QA%, escalationTAT, attrition rate. Maintain dashboards, report KPIs, conduct client reviews, and manage vendor governance
11 days ago in MonsterReport -
Core Agent (Reservations)
new Four Seasons Hotels and Resorts Mumbai, Maharashtra
...Customer Service Education: High School Diploma Experience: Previous Reservations and/or Front Office High Volume Call Center Computers and Windows 95/98
16 h 3 minutes ago in Talent.comReport -
Telesales Specialist
new SolarSquare Mumbai, Maharashtra
...call center environment preferred Skills Required Good communication and persuasion skills Strong listening and analytical skills Basic knowledge of CRM and...
23 h 22 minutes ago in Talent.comReport -
Associate Process Manager
eclerx Mumbai, Maharashtra
...Agent schedules and Daily adherence plans Prepare various Ops production reports Perform RTM role independently Manage Breaks and Resource availability on...
7 days ago in MonsterReport -
Customer Experience - CRM LEAD
new Magma General Insurance Mumbai, Maharashtra
...integrating CRM with core insurance systems (PAS), the website, and the mobile app. Maintain a "Golden Record" for every customer, ensuring that a call center...
7 h 26 minutes ago in Talent.comReport -
BPO Customer Service (Voice & Chat Process) Job in Vibrantzz
Mumbai, Maharashtra
...shift, banking, chat process, calling, call centre voice, voice process, international call center, international bpo, broadcast agent, telecom process skills.
30+ days ago in shineReport -
Customer Experience – CRM LEAD
new Magma General Insurance Mumbai, Maharashtra
...integrating CRM with core insurance systems (PAS), the website, and the mobile app. Maintain a "Golden Record" for every customer, ensuring that a call center...
16 h 2 minutes ago in Talent.comReport -
Senior Analyst
eclerx Mumbai, Maharashtra
...and customer-centric organization committed to delivering exceptional customer experiences. We are currently seeking a talented and analytical Call Center...
14 days ago in MonsterReport -
Senior Analyst
eclerx Mumbai, Maharashtra
...and customer-centric organization committed to delivering exceptional customer experiences. We are currently seeking a talented and analytical Call Center...
30+ days ago in MonsterReport -
Workforce Management Real-Time Analyst
Interactive Brokers Mumbai, Maharashtra
...Real-Time Analysts (WFM RTA) who will manage and monitor the contact centers real-time operational performance. This role involves analyzing call center...
Gross/year: ₹ 12 lakhs
30+ days ago in MonsterReport -
Associate Process Manager
eclerx Mumbai, Maharashtra
...Agent schedules and Daily adherence plans. Prepare various Ops production reports. Perform RTM role independently. Manage Breaks and Resource availability...
28 days ago in MonsterReport -
Hindi Call Center Agent (Mumbai)
new ARME Consulting Mumbai, Maharashtra
...you will play a crucial role in selling financial banking products and services to prospective clients through telephone calls. *.*Position*: Hindi Call Center...
1 day ago in Kitjob_inReport -
Call Center Sales Agent (Mumbai)
new SummitNext Technologies Sdn Bhd Mumbai, Maharashtra
...agent/BDO) within the Forex industry financial or telecommunication services At least 1 year working experience in Sales area English level proficiency B1...
1 day ago in Kitjob_inReport -
Call Center Job (Mumbai)
new Hemocean outsourcing Mumbai, Maharashtra
Call Centre Agent. Fresher Job description Qualifications and Skills Excellent communication skills (Mandatory skill) Effective customer service capabilities...
1 day ago in Kitjob_inReport -
Customer Experience – CRM LEAD (Mumbai)
new Magma General Insurance Mumbai, Maharashtra
...agent knows exactly what a customer did on the app five minutes ago... Lead Management & Cross-Sell Governance. Build a lead-scoring model within the CRM to...
11 h 48 minutes ago in Kitjob_inReport -
Data Scientist (Mumbai Central)
new NCRI Mumbai Central, Mumbai, Maharashtra
At CXAi we're a quick-moving startup on a mission to revolutionize the. *call center industry*. Using the power of. *AI and Large Language Models. *We’re...
1 day ago in Kitjob_inReport
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