Escalation customer service manager job offers in pune, maharashtra

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  • Deputy Manager

    Wipro Pune, Maharashtra

    ...Purpose The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation...
    4 days ago in Talent.com

    Report
  • Assistant Manager - Customer Service Operations

    tata communications Pune, Maharashtra

    ...customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for...
    18 days ago in Talent.com

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  • Assistant Manager- HR Rewards

    Wipro Pune, Maharashtra

    ...The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation...
    4 days ago in Talent.com

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  • Manager _ Triage Consultant _ Pune

    vodafone Pune, Maharashtra

    ...Escalation Management. Improvement initiatives identified and implemented. Should be a good team player. Should be able to work in 24*7 environment. Should...
    3 days ago in Talent.com

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  • Deputy Manager

    vodafone Pune, Maharashtra

    ...has a good understanding of established concepts and procedures in monitoring network nodes, executing event/incident management, configuration, escalation...
    3 days ago in Monster

    Report
  • Sr Manager - Customer Service Operations

    tata communications Pune, Maharashtra

    ...Full time Industry: IT Role Category: IT Services & Consulting Functional Area: Not Applicable Role/Responsibilies: Sr Manager. Customer Service Operations
    12 days ago in jobvertise.com

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  • Senior Specialist Client Services Program Manager

    NICE Pune, Maharashtra

    ...customer service and people skillsExcellent problem-solving skillsAbility to meet deadlinesAbility to travel up to 15% of the time Desirable NICE Actimize...
    2 days ago in Talent.com

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  • Assistant Manager - Customer Service Operations - B3101_2

    tata communications Pune, Maharashtra  +1 Location

    ...appropriate. Publish weekly reports and monthly reports on customer service operations activity. Technical CompetenciesKnowledge / SkillsCommunication Skills
    19 days ago in Talent.com

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  • L2 Support Engineer

    Screen Magic Mobile Media Pune, Maharashtra

    ...manager Coordinate with team members and other teams for issue resolution Release hotfixes and patches as necessary for resolving the issue Create knowledge...
    3 days ago in Talent.com

    Report
  • Veeva CRM Lead - Salesforce Platform

    Intelli Swift Pune, Maharashtra

    ...knowledge, through team meeting, events, and information sharing 6. Manage tasks across concurrent projects with professional status reporting, escalation...
    4 days ago in Talent.com

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  • Sr Manager - (Customer Service Operations)

    tata communications Pune, Maharashtra

    ...escalation of tickets. Devise mechanism to track all escalations and identify root cause of the escalations. Identify improvement areas in terms of process...
    10 days ago in Monster

    Report
  • Sr Manager - (Customer Service Operations) - B4101_1

    tata communications Pune, Maharashtra

    ...escalation of tickets. Devise mechanism to track all escalations and identify root cause of the escalations. Identify improvement areas in terms of process...
    30+ days ago in Monster India PREMIUM

    Report
  • Team Lead-Processing

    mphasis Pune, Maharashtra

    Assistant Manager /Team Lead – Processing /Pre-Underwriting Position Overview: The candidate will work closely with the respective Manager to ensure their...
    4 days ago in Talent.com

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  • Sr Client Service Associate

    Peoplelogic Pune, Maharashtra

    ...escalation for complex issues involving client experience. Work Location: Pune Work Experience: 3+ Years of experience Background and Requirements Job...
    4 days ago in Talent.com

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  • Premier Services Engineer

    new ICE Pune, Maharashtra

    ...to troubleshoot and address client concerns holistically. Essential Duties & Responsibilities resolution of complex production issues, including: escalation...
    1 day ago in Talent.com

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  • Head of Operations

    Authentica Pune, Maharashtra

    ...escalation for any issues that arise. Operational Performance: Ensure that every aspect of the program delivery on the ground is planned, tracked and...
    7 days ago in Talent.com

    Report
  • Manager _ Triage Consultant _ Pune

    vodafone Pune, Maharashtra

    ...Escalation Management. Improvement initiatives identified and implemented. Should be a good team player. Should be able to work in 24.7 environment. Should...
    3 days ago in Monster

    Report
  • DBS Bank Hiring for Customer Service Executive - DC at...

    DBS Bank Pune, Maharashtra

    ...Escalation Regular SOP update Required Experience 1. Minimum of 2+ years of experience in similar role 2. Basic Knowledge of Banking Regulation (KYC) &...
    30+ days ago in sarkariresults360

    Report
  • Executive Manager- Railways Customer Support

    cummins india Pune, Maharashtra

    ...and direct complex repair plans. Document the results of diagnostic and repair actions in the appropriate database clearly and concisely. Manage the escalation...
    8 days ago in Talent.com

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  • Senior Service Ops Manager

    Barclays Pune, Maharashtra

    ...escalation. Service Level & Performance Management – manage the service to achieve or exceed defined operational service performance standards. Operation...
    30+ days ago in Talent.com

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  • Manager - Technical Support Center

    tata communications Pune, Maharashtra

    ...4 to support and guide dedicated desk to troubleshoot, resolve, escalate and close Customers incidents and requests, delivering superior customer service...
    15 days ago in Talent.com

    Report
  • Executives EXL/E/981999

    exl Pune, Maharashtra

    Job DescriptionPosition Title, Responsibility LevelAdvisor – VO3FunctionOperations, ExecutiveReports to Assistant Manager – OperationsPermanent/...
    30+ days ago in Talent.com

    Report
  • Assistant Manager - (Customer Service Operations) - B3101_2...

    tata communications Pune, Maharashtra

    ...appropriate. Publish weekly reports and monthly reports on customer service operations activity. Technical Competencies Knowledge / Skills Communication Skills
    13 days ago in Monster

    Report
  • SolarSquare - Executive - Customer Success (3-4 yrs) Pune/Maharashtra (After-Sales/Customer Service...

    SolarSquare Energy Pune/Maharashtra, Pune, Maharashtra

    ...description: Customer Success Executive plays a critical role in ensuring customer satisfaction and addressing escalated issues within a B2C domain. This role requires a high level of customer service...
    30+ days ago in Updazz

    Report
  • Executives EXL/E/998281

    exl Pune, Maharashtra

    ...customer service, tourism or travel industry experienceMinimum 1 year of experience working with Utilities process Technical SkillsBasic Knowledge of...
    13 days ago in Talent.com

    Report
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