Helpdesk analyst job offers in bangalore, karnataka

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  • Service Desk Analyst - L3

    Confidential Bangalore, Karnataka

    ...helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up...
    30+ days ago in Monster

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  • Service Desk Analyst - L3

    Confidential Bangalore, Karnataka  +1 Location

    ...helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up...
    30+ days ago in Monster India PREMIUM

    Report
  • Oracle Hiring for Oracle Fusion HCM Technical Analyst at...

    oracle Bangalore, Karnataka  +1 Location

    ...Helpdesk, and other self-service functionalities. Applying quarterly patches and updates, ensuring custom configurations and extensions remain compatible...
    30+ days ago in sarkariresults360

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  • Senior Analyst, People Services Generalist

    Confidential Bangalore, Karnataka

    ...helpdesk role, preferably in a contact center environment. Strong understanding of contact center tools and applications (e... Workday, Sailpoint...
    15 days ago in Monster

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  • Oracle HCM Application Configuration Analyst

    Confidential Bangalore, Karnataka

    ...business & application knowledge in the Oracle HCM domain, (e g, Core HCM, OTL, ORC, OLC, Benefits and Compensation, Performance Management, HR Helpdesk...
    Gross/year: ₹ 12 lakhs
    16 days ago in Monster India PREMIUM

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  • Senior Analyst, People Services Generalist

    Confidential Bangalore, Karnataka

    ...helpdesk role, preferably in a contact center environment. Strong understanding of contact center tools and applications (e... Workday, Sailpoint...
    30+ days ago in Monster

    Report
  • FICO Blaze Advisor

    Confidential Bangalore, Karnataka

    ...helpdesk, and vendors to meet and exceed customer expectations. Intermediate knowledge of SOAP/REST API development Intermediate knowledge of Jenkins and...
    Gross/year: ₹ 3.5 lakhs
    30+ days ago in Monster India PREMIUM

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  • Senior Manager - Governance

    Confidential Bangalore, Karnataka

    ...Analyst and if you have these skills, we would like to speak to you. Preferred level of Education: Master's Degree in Finance and accounting. Specialist...
    30+ days ago in Monster India PREMIUM

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  • [W880] | Helpdesk Senior Associate

    NTT DATA Bangalore, Karnataka

    ...who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk...
    6 days ago in Kitjob_in

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  • [D228] | Helpdesk Senior Associate

    NTT DATA Bangalore, Karnataka

    ...who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Helpdesk...
    6 days ago in Kitjob_in

    Report
  • (TDE040) | Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...helpdesk (Chat & Voice) Excellent communication skills (Verbal, Written) Knowledge of Windows, Mac OS, and Virtual Desktop Environments Decent Typing speed...
    6 days ago in Kitjob_in

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  • It Support Analyst (AUG-690)

    Q2 Bangalore, Karnataka

    Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while...
    7 days ago in Kitjob_in

    Report
  • It Support Analyst | (UI836)

    Q2 Bangalore, Karnataka

    Q2 is seeking an IT Support Analyst to effectively address and manage service requests, incidents, events, and monitor their status through resolution while...
    7 days ago in Kitjob_in

    Report
  • [IT892] Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • (FTA100) Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • [J43] - Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • Service Desk Analyst | YIH978

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • M610 | Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • Service Desk Analyst (Z82)

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • Service Desk Analyst | (DUL577)

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • [UG-211] Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • Service Desk Analyst - K-608

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • [H-49] Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • Service Desk Analyst | B-682

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report
  • [CJX-260] | Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report

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Helpdesk analyst job offers in bangalore, karnataka

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