Helpdesk analyst job offers in maharashtra
1-24 of 24 jobs
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Analyst - Vendor Master
UPL Pune, Maharashtra
Position: Analyst / Executive – MDM Vendor /Material / Customer Master Responsibilities Analyst / Executive – MDM Material Master/Vendor/Customer...
2 days ago in Talent.comReport -
Service Desk Analyst
new NEC Mumbai, Maharashtra
Job Description The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The...
1 day ago in Talent.comReport -
Software Asset Management Analyst
Stantec Pune, Maharashtra
...helpdesk tickets on behalf of ES NA staff to remove software from their computers Conduct surveys of users and present results to management for action, e...
3 days ago in Talent.comReport -
Senior Analyst- Accounts Receivable (GSC)
new metro Pune, Maharashtra
...Key Responsibilities: Perform Bank receipt allocation in ERP/SAP or other AR processes (customer account reconciliation, customer queries / helpdesk...
1 day ago in Talent.comReport -
Service Desk Analyst
Confidential Mumbai, Maharashtra
Summary: The role of Service Desk Analyst is to support the IT team in all aspects of technical service desk management, project tasks and monitoring...
30+ days ago in Monster India PREMIUMReport -
Service Desk Analyst
Confidential Navi Mumbai, Maharashtra
...helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up...
Gross/year: ₹ 5 lakhs
30+ days ago in MonsterReport -
Executive - Customer Master
new UPL Pune, Maharashtra
Position: Analyst / Executive – MDM Vendor /Material / Customer Master Responsibilities Analyst / Executive – MDM Material Master/Vendor/Customer...
1 day ago in Talent.comReport -
Service Desk Engineer
new Hitachi Pune, Maharashtra
...experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role As a Service desk Analyst...
1 day ago in Talent.comReport -
Condition Monitoring Engineer
Shoreline AI Pune, Maharashtra
...Analyst and/or RCM/PdM Engineer / Manager. High familiarity with design, operations, and/or maintenance of rotating/reciprocating plant machinery equipment...
11 days ago in Talent.comReport -
Senior Business Financial Analyst
Confidential Mumbai, Maharashtra
...financial results. Provide Business Control support to Regional Operations, Partner with FBP's and participate in monthly reviews. Laise with R2R, IT Helpdesk...
30+ days ago in Monster India PREMIUMReport -
Associate Analyst (Incident Mgt & Monitoring)
Confidential Pune, Maharashtra
What You'll Do Incident Analyst Duties and Responsibilities Monitor Systems Monitor the performance and capacity of systems using a variety of tools. We look...
18 days ago in Monster India PREMIUMReport -
Capgemini Hiring for T24 Analyst at Pimpri-Chinchwad...
capgemini Pimprichinchwad, Maharashtra
...by the Banking Solutions team to Live System? Liaise with Business Analysis Team and 3rd party vendors (e... Temenos Helpdesk) to analyses and resolve issues.
1+ years ago in sarkariresults360Report -
Kroll Hiring for Service Desk Analyst II at Mumbai...
Kroll Mumbai, Maharashtra
...Helpdesk environment Experience working in Service Desk environment with exposure to IT incident management software Basic knowledge of User and Security...
1+ years ago in sarkariresults360Report -
Technical Support Analyst (2-4 yrs SQL and)
Indium Software Other Maharashtra, Maharashtra
Job Description We are looking for a Technical Support Analyst with 2-4 years of experience to join our Mumbai office. The ideal candidate will have a strong...
30+ days ago in jobvertise.comReport -
Analyst/Associate - Customer Success Operations (2-3 yrs...
Qapita Pune, Maharashtra
...time, quality of responses, and customer satisfaction. Act as a key contributor to maintaining a customer-centric helpdesk environment. (Ref: updazz. Com)
17 days ago in UpdazzReport -
Service Desk Analyst - JZU882
Wipro Mumbai, Maharashtra
...Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk...
2 days ago in Kitjob_inReport -
QJB22 | Service Desk Analyst
Wipro Mumbai, Maharashtra
...Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk...
2 days ago in Kitjob_inReport -
(YJT634) Service Desk Analyst
Wipro Pune, Maharashtra
...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wiproâs Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
2 days ago in Kitjob_inReport -
Service Desk Analyst [A567]
Wipro Mumbai, Maharashtra
...Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk...
2 days ago in Kitjob_inReport -
(R178) Service Desk Analyst
Wipro Mumbai, Maharashtra
...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
2 days ago in Kitjob_inReport -
Service Desk Analyst [HN-874]
new Wipro Mumbai, Maharashtra
...helpdesk policies and frameworks MIS & Resolution Log Management Record events and problems and their resolution in logs Follow up and update customer...
22 h 39 minutes ago in Kitjob_inReport -
Service Desk Analyst | (HH-856)
Wipro Mumbai, Maharashtra
...Job Description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk...
2 days ago in Kitjob_inReport -
Technical Support Professional - (V-665)
Wipro Mumbai, Maharashtra
Role Description: As a Service Desk Analyst at Wipro Limited, you will be responsible for providing exceptional customer service and technical support to our...
2 days ago in Kitjob_inReport -
(TGX04) Condition Monitoring Engineer
new Shoreline AI Pune, Maharashtra
...Analyst and / or RCM / PdM Engineer / Manager. High familiarity with design, operations, and / or maintenance of rotating / reciprocating plant machinery...
1 day ago in Kitjob_inReport
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