Helpdesk analyst job offers in bangalore, karnataka

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  • (E-502) Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

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  • [Y-504] Service Desk Analyst

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

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  • Service Desk Analyst - UBI-836

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report

  • Service Desk Analyst | DHW-110

    Wipro Bangalore, Karnataka

    ...Job Description Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives ͏ Do: Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client. Become familiar with each client and their respective applications/ processes. Learn fundamental operations of commonly-used software, hardware and other equipment. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits. Manage all queries or escalate if not resolve as per the defined helpdesk...
    7 days ago in Kitjob_in

    Report

  • Help Desk Officer - Analyst {ITSM & ServiceDesk}...

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

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  • Help Desk Officer - Analyst {ITSM & ServiceDesk} | (X-095)

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

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  • HC-334 | Help Desk Officer - Analyst (ITSM & ServiceDesk)

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

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  • (FR-257) Help Desk Officer - Analyst (ITSM & ServiceDesk)

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

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  • Help Desk Officer - Analyst (ITSM or IT Service Management...

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

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  • [I851] | Help Desk Officer - Analyst (ITSM or IT Service...

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

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  • YB851 | Help Desk Officer - Analyst [ITSM or IT Service...

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

    Report

  • Help Desk Officer - Analyst {ITSM or IT Service Management}...

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

    Report

  • Help Desk Officer - Analyst [ITSM or IT Service Management]...

    MUFG Global Service (MGS) Bangalore, Karnataka

    ...Analyst is an entry-level role responsible for providing first-level technical support to end users. This role involves diagnosing and resolving technical...
    6 days ago in Kitjob_in

    Report

  • (P652) Financial Systems Manager

    Vimeo Bangalore, Karnataka  +2 locations

    ...undergoing a significant transformation, optimizing our financial processes and leveraging cutting-edge technology. As a Senior Financial Systems Analyst...
    6 days ago in Kitjob_in

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Helpdesk analyst job offers in bangalore, karnataka

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